CRM and ERP Consulting Services | Nalashaa Digital

Trusted by Global Businesses

CRM and ERP Consulting Services

AI-enabled strategy, implementation, and optimization for Salesforce, Dynamics 365, NetSuite, Zoho, and more

  • 15+ Years of Expertise
  • Power Platform Expertise

Platforms we work with

Salesforce Microsoft Zoho HubSpot Oracle NetSuite

our services

What Can We Do for You?

As your CRM and ERP consulting partner, this is how we help you drive efficiency and growth, with AI embedded at the core of every workflow.

CRM Strategy and Implementation

  • Selecting the right CRM platform (Salesforce, Dynamics 365, Zoho, HubSpot)
  • Defining a CRM implementation strategy aligned with your business goals.
  • Integrating CRM with marketing, ERP, and productivity tools
  • Configuring workflows and automation for sales and service teams
CRM strategy and implementation consulting session

ERP Managed Services

  • Ongoing ERP support and administration (NetSuite, Dynamics, Sage, etc.)
  • ERP system health checks, audits, and performance tuning
  • Functional enhancements and continuous process improvement
  • ERP integration with finance, CRM, and warehouse systems
  • Reducing internal dependency on full-time ERP staff
ERP managed services and data analytics

AI Workflow Automation

  • Automating repetitive tasks across sales, operations, and finance
  • AI use cases like lead routing, report generation, invoice processing
  • Designing no-code/low-code AI workflows with existing tools
  • Embedding AI into CRM, ERP, and support platforms
  • Improving accuracy, speed, and decision-making with automation
AI workflow automation on laptop

System Integration & Migration

  • CRM ↔ ERP ↔ Finance ↔ E-commerce system integration
  • Legacy system migration to modern platforms (cloud or hybrid)
  • Real-time data sync and single source of truth setup
  • Zero-downtime migration planning and validation
  • Field mapping, data cleansing, and rollback safeguards
System integration and development workspace

Platform Optimization & Support

  • Usage audits to identify gaps, friction, and adoption issues
  • CRM/ERP data cleanup and workflow simplification
  • Post-go-live configuration updates and new feature rollouts
  • End-user training and process alignment
  • Ongoing support, enhancements, and performance monitoring
Platform optimization and collaborative support team

our expertise

Platforms We Specialize In

Certified expertise across leading CRM and ERP platforms, helping organizations streamline operations, improve visibility, and accelerate growth.

Salesforce

Microsoft Dynamics 365

Zoho CRM

HubSpot

NetSuite

Find the Right CRM for Your Business

Implement, improve, or integrate your CRM with help from our platform specialists.

Talk to Our CRM Experts

What We Help You Do Across These CRM & ERP Platforms

  • Selecting the right platform and modules for your business
  • Designing and customizing workflows to match your operations
  • Migrating data securely with minimal downtime
  • Automating tasks to boost efficiency and scalability
  • Integrating with ERP, marketing, and AI systems
  • Training teams for successful adoption
  • Providing ongoing optimization and support
Dynamics 365 connected platform workflow diagram

Real Stories. Real Impact.

Nalashaa helped us accelerate our software releases. Their insights into how commercial grade software is built has been valuable.

Nalashaa did a great job in understanding our needs and handling the project from both a technical and project management perspective.

Nalashaa’s strong experience in Dynamics product-line helped bring the power of Jitterbit integration platform to the Dynamics family of products.

Given us nothing short of top rate experience with their development service.

iBistro

Our partner in business strategy not only because of the domain knowledge but also because of the flexibility.

Nalashaa has been a great business partner and asset to our software development efforts. Their attention to detail and broad experience helps us to continually offer products that compete in today’s market. From design to performance to security they have continually contributed expert knowledge and skill. As a small and growing company, they add to our talent in areas that we cannot dedicate a sole resource for in-house. Their dedication to professionalism shows in all they do and is awesome to experience and work with.

Cost Management Services, LLC

Our practice recently engaged with Nalashaa’s team for our very first Robotic Process Automation project, and from the start, we have been blown away by the level of service, professionalism, and responsiveness from all members of the Nalashaa team. We also appreciate their willingness to keep their core team engaged with us during our usual business hours despite the time difference. We know that we are going to see tremendous ROI on our RPA projects once we complete testing and let the bot loose.

industries

Industries We Serve

Here's what our CRM and ERP consulting services help your team achieve across key sectors

why choose us

Proven Expertise. Global Impact.

Trusted by organizations worldwide to implement, optimize, and scale business-critical platforms.

0+CRM/ERP Implementations
0+Platform Upgrades
0+Custom XRM Solutions
0+Global locations

Work with us

Want To Implement Dynamics 365 For Sales?

We have plans which will meet your needs, and if not we can tweak them around a bit too!

Talk to Our Expert
Dynamics 365 Solutions

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Frequently Asked Questions

Yes. We assess your business needs and recommend the CRM or ERP (and modules) that best match your goals, processes, and budget.

We offer platform optimization, health checks, data cleanup, workflow reconfiguration, training, and managed support to help you get more out of your existing setup.

We help implement AI-powered workflows, chatbots, and business intelligence dashboards using tools like Power BI, AI Builder, Azure AI, and OpenAI APIs.

Yes. We develop low-code apps using Power Apps, as well as custom APIs, middleware, and web/mobile extensions to enhance or connect your CRM/ERP environment.

We offer managed support services, including user training, system monitoring, upgrades, compliance patches, and ongoing performance optimization.

Pricing depends on the service type. We offer fixed-fee projects, per-hour development, subscription-based support, and workshop/session-based training models.

No. While we have deep experience in manufacturing, BFSI, healthcare, logistics, education, retail, and AEC, our services are adaptable to any industry looking to streamline operations through CRM, ERP, and automation.

We do. We work with Dynamics AX, NAV, GP, and Dynamics CRM on-premises, offering upgrades, data migration, and cloud transitions to modern Dynamics 365 solutions.

We offer structured data migration services including ETL, cleansing, validation, and phased rollout to ensure zero data loss and no downtime.

Yes. We use tools like Power BI and predictive analytics to design custom dashboards for sales, service, and finance.