Field service is one of the most intimate, in-person interactions with your customers. When it’s impeccable, it meets with a smile on their face and that goes way beyond loyalty. Dynamics 365 helps you delight customers while easing things for your service managers, dispatchers, field technicians and customer service agents leveraging smart features. Its customizability, rich OOB feature-set, workflow depth and cutting-edge sophistication make it an irresistible choice for every field-service operator.
Tie agreements with service activities, SLAs, billing, CSAT for predictable account retention and growth.
Maximize return on assets by optimizing utilization of staff, equipment & assets.
Drive superlative financial outcomes through better forecasts, fewer leakages and just-in-time availability.
A contextually aware, amply skilled and timely available field force for first-time-fixes, on-site and from afar.
Build brand allegiance through information transparency, tool enablement and consistent system-directed processes.
Assist, equip and monitor your team for a higher happiness quotient and exceptional customer experience delivery.
Dynamics 365 is a unique product that understands the changing needs of the market and how best to help your business flourish.
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We have plans which will meet your needs, and if not we can tweak them around a bit too!
You might have been drawn to Dynamics 365 by its extensive list of features, attractive licensing costs, or seamless integration with the Microsoft stack, but there are a few to-dos for you to ensure that the migration turns out to be a winning move for your business.
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A leading enterprise serving the energy generation and base material industries needed incoming data from governing bodies to be analyzed
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