Microsoft Dynamics 365
Ideal for manufacturers with complex operations or project-based workflows. With native integration across finance, supply chain, and production, Dynamics 365 becomes more than a CRM
CRM & ERP Services for Manufacturing Industry
AI-powered CRM, automation, and analytics services for manufacturing workflows
Tell Us What You're Looking ForUSA HQ
Serving Clients Globally
15+
Years in Business
ISO Certified
Quality & Standards
Platform Selection
Platforms We Help With
We help manufacturing businesses implement, customize, and optimize leading CRM platforms, tailored to your processes, systems, and operational goals.
Zoho CRM
For fast-growing manufacturers, Zoho offers high customization at an accessible cost. It adapts well to changing workflows and helps unify your sales, service, and vendor management processes without heavy overhead.
Salesforce CRM
Best suited for manufacturers managing layered sales relationships, dealer networks, and complex quoting. Salesforce helps streamline partner collaboration, quoting, and forecasting with powerful tools like CPQ and Manufacturing Cloud.
HubSpot CRM
Perfect for manufacturers looking to align marketing, sales, and service. HubSpot makes digital lead generation, campaign management, and customer lifecycle tracking easy, and integrates well with e-commerce and support tools.
Our Services
How We Help?
No matter which platform you choose, we provide end-to-end CRM services designed for manufacturing needs:
CRM Strategy & Implementation
We assess your operations and sales motions to deliver a CRM that supports real-world workflows, not just abstract pipelines.
Custom Configuration
We tailor each platform's modules, forms, and processes to align with your production, inventory, and customer service practices.
System Integrations
We connect your CRM with ERP, inventory management, e-commerce, field service, or analytics tools for real-time data flow and unified visibility.
Automation & Workflows
From reorder alerts and delivery tracking to lead nurturing and ticket routing, we automate repetitive tasks to improve speed and accuracy
AI & Analytics
We enable insights with tools like Copilot, Power BI, and HubSpot dashboards so you get predictive maintenance, sales trends, and production forecasting in one view.
Mobile-Ready Access & Portals
We build role-based dashboards, distributor portals, and mobile apps to give teams visibility and control wherever they work.
Post-Go-Live Support
We offer training, optimization audits, and managed support to ensure your CRM keeps delivering value long after launch.
our solutions
Power Platform Solutions
We use Microsoft Power Platform to fix those gaps by building simple apps, automations, reports, and portals that work alongside your existing ERP and CRM systems.
If approvals, updates, and handoffs slow down production or planning
our Power Automate experts design workflows for manufacturing operations to automate approvals, alerts, and system updates across ERP, CRM, and operational tools.
If teams rely on spreadsheets or workarounds to manage day-to-day manufacturing tasks, custom apps simplify the process.
Our Power Apps experts can build low-code applications for plant operations, sales, service, and internal workflows that extend ERP and CRM systems without heavy customization.
If data is spread across systems and reports arrive too late, decisions become reactive.
Our Power BI experts can build manufacturing dashboards that bring together production, finance, inventory, and customer data into clear, decision-ready views.
If vendors, distributors, or customers depend on emails and calls for updates, self-service reduces the load.
Our Power Pages experts create secure manufacturing portals that allow external users to view information, submit requests, and track status with controlled access.
If teams spend time searching for information or answering the same questions repeatedly, AI support improves efficiency.
Our Copilot Studio experts can build AI assistants connected to manufacturing data and workflows to guide users, surface information, and support everyday tasks.
Why Choose Us
Why Choose Nalashaa Digital?
Digital transformation today is increasingly driven by AI to help organizations move faster and deliver better outcomes. We take the same approach our services are AI-driven, hands-on, and aligned with emerging technologies.
15+
Global ERP and CRM Expertise
15+ years of global expertise in ERP, CRM, and industry-specific solutions.
24/7
Round-the-Clock Support
Our round-the-clock support ensures your operations run smoothly without interruption.
400+
Proven Track Record of Success
Over 400 successful implementations and 100+ upgrades across various industries.
Work with us
Tell Us What Is Slowing Your Manufacturing Operations Down
Disconnected systems, manual handoffs, limited visibility, or an ERP and CRM that no longer fit the way your teams work? Share the bottleneck with us, and we will help you identify the right next step.
Talk to Our Expert
Dynamics 365 Solutions
Frequently Asked Questions
We start with discovery across sales, production, inventory, and service so the CRM reflects how your plant and commercial teams actually work. From there we map processes, configure the platform, integrate ERP and shop-floor systems where needed, migrate clean data, train users by role, and support you through go-live and early optimization.
Focused CRM rollouts for a single plant or sales region often take a few months. Multi-entity deployments with ERP integrations, CPQ, portals, and data migration can take longer. We recommend phased go-lives so core quoting, order, and service workflows deliver value early while deeper integrations follow in controlled stages.
For B2B manufacturers, Dynamics 365 and Salesforce are strong choices when you need deep account management, CPQ, partner portals, and ERP alignment. Dynamics 365 fits especially well when finance, supply chain, and production already sit in the Microsoft stack. Zoho and HubSpot can work well for growing teams that prioritize flexibility, cost, and marketing-to-sales alignment.
B2C manufacturers often benefit from HubSpot or Dynamics 365 when marketing automation, omnichannel service, and e-commerce touchpoints matter most. The right fit depends on order volume, retail or direct-to-consumer channels, and whether you need tight ERP and inventory integration behind the customer experience.
Worth Exploring
Discover our latest publications on technology, trends, and what is shaping the industry.
Blogs
Dynamics CRM vs Salesforce Comparison [Based on Peer Insights]
Microsoft Dynamics 365 and Salesforce are two of the most prominent CRM platforms available today.
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Case study
Modernizing SharePoint Document & Workflow Management
The Client is a leading manufacturing company with a diverse product portfolio under the Orthosis and Prosthetics Specialty.
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Case study
Building a Centralized SharePoint Collaboration Platform
A large wheelchair manufacturer headquartered in Sweden was facing challenges in operations management due to poor cross-departmental collaboration as a result of the limited in scope on-premises intranet.
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