Dynamics 365 Upgrade Services - Nalashaa Digital

Microsoft Dynamics 365 Upgrade Services

Move from Dynamics AX, NAV, GP, or legacy CRM to Dynamics 365 through phased Dynamics 365 upgrade plan

  • A detailed upgrade plan before any work begins
  • Your data and customizations carried across
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300+

Dynamics Upgrades

15+

Years in Business

24/7

Post-go-live support

Hear It From Our Customers

We'd outgrown our on-premises Dynamics 2016. Scaling for new projects was slow, updates disrupted the team, and our field staff couldn't reach data in real time. Nalashaa upgraded us to Dynamics 365 in about four months without stalling the business, automated our workflows with Power Automate, and connected DocuSign so approvals stopped dragging. The modern interface got people actually using the system, and we're no longer paying to keep servers alive.

IT Director Arkansas-based AEC technology firm

We were stuck on Dynamics CRM 4.0, and the support and marketing gaps were holding us back. Nalashaa upgraded us to Dynamics 365 online and synced our website leads straight into the CRM, so nothing gets keyed in by hand and fewer leads slip through. Our email campaigns finally run themselves.

Director of Sales & Marketing Connecticut mortgage lending firm

Your Upgrade Could Be the Next Success Story

Talk to a Dynamics 365 Expert

Legacy Dynamics Support Deadlines You Need to Know

Legacy Dynamics platforms are reaching or have already reached end of support, leaving organizations without security, tax, or regulatory updates.

See which AX, NAV, CRM, and GP versions are already unsupported and which are next.

Found Your Deadline Above? Or Has It Already Passed?

Either way, we can help to map your fastest safe path to Dynamics 365.

Find My Next Step

We Support

Dynamics 365 Upgrade We Support

Explore the Dynamics 365 upgrade paths we support, from AX, NAV, and GP migrations to legacy CRM modernization, with a phased approach designed to protect your data, customizations, and day-to-day operations.

Dynamics AX 2009 and AX 2012 Upgrade to Dynamics 365 Finance and Supply Chain

Move from Dynamics AX to Dynamics 365 Finance and Supply Chain Management using Microsoft-supported upgrade tooling.

  • Assess your AX environment, customizations, and upgrade readiness
  • Convert over-layered code into supported extensions
  • Migrate and validate data in controlled stages
  • Test the upgraded environment before cutover
  • Go live with a rollback plan and post-launch support
Plan My AX Upgrade

Get Your Upgrade Plan

Tell us the system you run today. We map your upgrade path, the effort involved, and the timeline.

Talk to Our Expert

Here’s How We Build Your D365 Upgrade Path

This five-phase approach gives you a clear view of what happens next, how long each stage will take, and what the upgrade will involve.

  1. 01

    Assess

    • Review your current version, customizations, integrations, and data quality
    • Confirm the target platform and Microsoft-supported upgrade path
    • Build the migration inventory and identify customization conflicts
    • Define the timeline, responsibilities, backups, and scoped estimate
  2. 02

    Migrate and Remediate

    • Set up sandbox environments that mirror production
    • Migrate data in stages, with integrity checks at every step
    • Rebuild customizations as supported extensions
    • Re-establish third-party integrations and APIs
  3. 03

    Test

    • Run system testing and user acceptance testing
    • Validate custom features and reports against real business scenarios
    • Benchmark performance and tune the system where needed
    • Confirm data accuracy against source records
  4. 04

    Go Live and Support

    • Cut over with a rollback plan in place
    • Monitor the live system and resolve issues quickly
    • Train users and update system documentation
    • Move into hypercare and ongoing 24/7 support

Why Upgrade Now?

See what Dynamics 365 upgrade changes for your business

Strengthen Security and Compliance

Keep your systems protected with ongoing security patches and regulatory updates. A Dynamics 365 upgrade helps reduce vulnerabilities, support audit readiness, and maintain compliance as requirements evolve.

Reduce the Cost of Running Your ERP

Lower infrastructure and maintenance expenses by moving away from aging servers, manual updates, and specialist-dependent support. Cloud-based Dynamics 365 gives you a more predictable and manageable cost structure.

Scale and Connect Your Operations

Support new entities, locations, currencies, and business processes without adding more complexity. Dynamics 365 connects with Microsoft 365, Power Platform, and Azure to help your teams work from a more unified environment.

Give Teams Access to AI and Copilot

Help finance, supply chain, sales, and customer service teams work faster with Copilot, predictive insights, and AI-assisted workflows. A Dynamics 365 upgrade brings these capabilities into the tools your employees use every day.

Why Choose Nalashaa for Your Dynamics 365 Upgrade?

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24/7 Post-Go-Live Support

Get round-the-clock assistance for issue resolution, performance tuning, patch management, and ongoing application improvements after the upgrade.

Proven Dynamics Experience

Work with a team that brings over 15 years of experience across Microsoft Dynamics upgrades, implementations, integrations, and modernization initiatives.

AI-Ready Modernization

Prepare your environment for Dynamics 365 Copilot, intelligent analytics, and AI-assisted workflows across finance, supply chain, sales, and customer service.

Cross-Industry Expertise

Apply upgrade strategies shaped by experience across healthcare, finance, insurance, logistics, manufacturing, education, and other complex industries.

ISO-Certified Delivery

Protect project quality and business data through processes aligned with ISO 9001:2015 for quality management and ISO 27001:2022 for information security.

Work with us

Share a few details about your current system and upgrade goals

A Dynamics upgrade specialist will get back to you

Talk to Our Expert
Dynamics 365 Solutions

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why choose us

Proven Expertise. Global Impact.

Trusted by organizations worldwide to implement, optimize, and scale business-critical platforms.

0+CRM/ERP Implementations
0+Platform Upgrades
0+Custom XRM Solutions
0+Global locations

What Else We Can Help You With

Beyond Microsoft Dynamics 365 implementation services, we can support the wider Microsoft business applications environment around it.

Dynamics 365 Implementation

Deploy Dynamics 365 from the ground up, configured to your processes, your data, and the way your teams actually work.

Explore Implementation Services

Dynamics 365 Integration

Connect Dynamics 365 with your existing ERP, ecommerce, finance, data, and third-party systems for consistent information across the business.

Explore Integration Services

Dynamics 365 Support

Keep your environment stable with ongoing troubleshooting, enhancements, release support, and performance optimization.

Explore Support Services

Power Platform Services

Extend Dynamics 365 with Power BI, Power Apps, Power Automate, and Power Pages to improve reporting, automation, and user access.

Explore Power Platform Services

Frequently Asked Questions

An update applies fixes and enhancements within your current version. An upgrade moves you to a newer major platform, for example from Dynamics AX to Dynamics 365 Finance, which replaces the older system and unlocks new capabilities.

Yes. AX 2012 and AX 2012 R2 environments upgrade through AX 2012 R3 using Microsoft's upgrade tooling, which handles code uplift to extensions and staged data migration into Dynamics 365 Finance and Supply Chain Management.

It depends on data volume and customization. A standard environment can move in a few weeks, while heavily customized deployments run over several months. We confirm the timeline in the assessment before any work begins.

Yes. Legacy over-layering is rebuilt as supported extensions, and third-party integrations are reviewed and re-established during a pre-upgrade assessment, so working functionality carries into the new environment.

Microsoft will end Dynamics GP product support on December 31, 2029, and security patches on April 30, 2031. New GP licenses are no longer sold. Migrating to Dynamics 365 Business Central ahead of these dates protects compliance and continuity.

There is no single price. The cost of a Dynamics 365 upgrade depends on your current version, data volume, the number and complexity of your customizations and integrations, and the target platform, whether that is Finance and Supply Chain, Business Central, or Customer Engagement. We scope the effort during the assessment and give you the numbers before any work begins.

Dynamics NAV upgrades to Dynamics 365 Business Central, which is where its capabilities now live. We support upgrades from NAV 2013 through NAV 2018, carrying your customizations across as extensions and migrating your posting history and master data with integrity checks. Older NAV and Navision versions move through a staged upgrade path.

Yes. Dynamics GP to Business Central is the standard path, and with GP support ending December 31, 2029, moving now gives you a cleaner data cutover and years of runway. We map your chart of accounts and master data, migrate historical records with reconciliation, and validate finance and operations before go-live.

On-premise Dynamics CRM 2011, 2013, 2015, and 2016 all upgrade to Dynamics 365 Customer Engagement. We migrate your records and rebuild legacy customizations and workflows on Power Platform. Every on-premise CRM version has now passed its security end-of-support date, so the upgrade also closes a real security gap.

You are not required to use one, but an experienced Dynamics 365 upgrade partner removes most of the risk. We handle the assessment, data migration, customization remediation, testing, and go-live end to end, whether you are upgrading to Finance, Business Central, or Customer Engagement.

Dynamics AX 2009 and AX 2012 upgrade to Dynamics 365 Finance and Supply Chain Management. AX 2012 and AX 2012 R2 move through AX 2012 R3 using Microsoft's upgrade tooling, which handles code uplift to extensions and staged data migration. We confirm the exact path for your environment during the assessment.

Not a full one. AX 2009 has no in-place data upgrade scripts, so the move to Dynamics 365 Finance is handled as a migration using Microsoft's data migration toolset, with custom code rebuilt for the new extension model. AX 2012 and R2, by contrast, upgrade through AX 2012 R3.